Privacy Policy

Privacy Policy

Last Updated: 4 December 2024

At SOFPACT Ltd., your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with EU GDPR and UK data protection laws.

1. Introduction

This Privacy Policy applies to the data collected through our website, https://sofpact.com. We ensure your data is processed securely, including by third parties such as Hosting Jump Ltd., which provides our hosting services. Hosting Jump’s servers are based in the UK, and the company operates under Bulgarian law, adhering to GDPR standards.

2. What Data We Collect

We may collect:

  • Personal Data: Name, email address, and other contact details provided through forms or enquiries.
  • Usage Data: Information such as anonymised IP addresses, browser type, and site interactions (collected via cookies and analytics tools).
  • Cookies: Data regarding preferences and browsing behaviours, as outlined in our Cookie Policy.

3. How We Use Your Data

Your data is used for:

  • Responding to enquiries or requests.
  • Improving website functionality and security.
  • Analytics to enhance the user experience (e.g., via Google Analytics).
  • Hosting services through Hosting Jump Ltd.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: For non-essential cookies and marketing communications.
  • Legitimate Interests: To ensure website functionality and analyse traffic.
  • Legal Obligations: Where required under applicable laws.

5. Data Sharing

We share data only with:

  • Hosting Jump Ltd.: Hosting provider with servers based in the UK, compliant with GDPR.
  • Google Analytics: Used for traffic and website analytics (with IP anonymisation enabled).
  • Other Third Parties: As outlined in our Cookie Policy.

We ensure all third parties adhere to GDPR standards.

6. Data Retention

  • Contact form submissions are retained for six months.
  • Analytics data is retained in accordance with Google’s policies.
  • Cookies are retained as specified in the Cookie Policy.

7. Data Security

We protect your data using:

  • Encryption: SSL encryption secures all data transmitted via our website.
  • Secure Hosting: Hosting Jump’s UK-based servers employ robust data protection measures.
  • Access Controls: Personal data access is limited to authorised personnel only.

8. Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to the data we hold.
  • Correction: Update inaccurate or incomplete data.
  • Erasure: Request deletion of your data.
  • Objection: Object to specific data processing.
  • Data Portability: Request the transfer of your data to another provider.

To exercise your rights, please contact us at hello@sofpact.com.

9. Cookies

For details about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

Data stored on Hosting Jump’s UK-based servers complies with GDPR. Any additional processing aligns with EU and UK legal frameworks.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

  • Email: hello@sofpact.com
  • Address: SOFPACT Ltd., Macedonia St. 40, Plovdiv, 4000, Bulgaria
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