Clarity before theatre
Plain decisions, explicit assumptions and tangible artefacts over vague transformation language.
About Sofpact
Independent advice. Operator-level accountability.
Sofpact helps leaders make AI useful in environments where operations, governance and organisational reality all matter.
Sofpact
A founder-led consultancy working across the UK, Bulgaria and Europe. Engagements are deliberately selective and senior-led.
Radko Diev · Founder
Built from operating experience, not a technology thesis.
Radko’s background spans the operating model of a regulated platform across European markets, multi-site operations and transformation, and practical AI solutions for growing organisations.
That experience shapes a simple view: AI creates value only when it is attached to specific work, designed with appropriate controls and owned by the people who will run it. Sofpact works across those boundaries—from executive decision to operating detail.
EducationMBA, Warwick Business School
Oxford Artificial Intelligence Programme
AI credentialsGoogle Cloud Generative AI Leader
AWS Certified AI Practitioner
MicrosoftAI Transformation Leader
Azure AI Fundamentals
PerspectiveProduct · operations · controls · delivery
Working principles
What clients can expect.
Sofpact is deliberately senior-led. The person who shapes the recommendation stays in the work and is accountable for its quality — with named specialists brought in when a mandate needs them.
Governance by design
Controls are part of the solution architecture—not paperwork added when a pilot is already built.
Capability over dependency
Named owners, usable documentation and an intentional handover are part of a successful engagement.
How engagements run
One accountable operator, with a team when the build needs one.
Most mandates start with Radko inside the operating model — an interim operations or AI lead, accountable for the decision and for the handover. Where a mandate needs building rather than deciding, Sofpact brings in named specialists to implement: workflow automation, document and data pipelines, and customer-journey redesign, under the same line of accountability.
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